Getting things done in the workplace

How exactly do you get things done in the workplace? And of course, if you don’t get things done, they will always have a knock-off effect upon others. We’re currently launching a home delivery service, and standards need to be a lot higher if we are to roll it out successfully on time. We need better quality stock control; both at the till point and at the delivery point. We need better control and care of equipment. And we need better service advice; making sure that everyone has everything that they need and understands exactly what is going on. And we need other people to do the same to ensure that they don’t create a delay for the next person coming onto shift. Of course, all this means a tightening up in our processes; and I honestly think that we don’t have the right people in place to handle it. And of course; the ultimate effect is the inevitable delay of getting things done on time.