Who's to Blame?

If you have something wrong with the item that you’ve bought, who’s to blame? If you discover the fault straight away, it’s easy to force the seller to correct the problem before you leave their premises. But what happens after that? Most vendors will honour any damage noted within a set time period but the sooner said the better. After all, they’re probably not going to see the great scratch on your item when you drop it on the floor as soon as you’ve taken it out of the box. But dealing with returns can be trickier. Is it the manufacturer to blame because of that lazy assembly line employee who forgot to pack that crucial last part in your box because the lunch bell rang? Or is it the warehouse lackey who’s rushing around trying to get as much done as possible in the short spell of time that he has?