I got my new phone. The problem
was that I also needed a new SIM card as it took a smaller size than the old
one. So as soon as I realised this, I jumped online and had a word with the O2
Gurus, and after a short chat which involved me trying to remember letters from
my security password (which I only got when she told me the question), she
popped one in the post for me. As it was coming directly from O2, I would have
thought that it would have been pre-programmed for me; but this wasn’t the
case. To activate the SIM card I had to fill out an on-line form with my mobile
number. They then wanted to text me a code to verify my account; which of
course I couldn’t do. The only way to get round it was to take the SIM card
into a shop and get my identity verified in person. This didn’t take long; and
amazingly they were happy to do it even though I didn’t buy the phone from
them. And to put the icing on the cake; they made my bill even cheaper instead
of removing my discount which I’m technically not supposed to receive any more!
Bonza.
No comments:
Post a Comment