As part of the job, we’re always looking out for those that
are trying to scam us. Often we’re the first and last point of defence when it
comes to making sure that the customer’s currency or exchange is genuine. I’m
not on a till very often and I don’t like letting people down. It’s also not coming
out of my pocket. I suppose if it was repetitive and it was deemed that I was purposeful
or acting through carelessness then I’d be out of a job. But of course, it’s not
always the customer’s fault. Sometimes they’ll be given items which they genuinely
believe to be correct but have entered our supply chain. And often the scammers
know the checks that we do too. Sometimes all it takes is a label that can be
peeled off one item and stuck onto another. Nevertheless, we must protect our
revenue. And it’s a shame. But that’s business for you.
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