The books arrived from HQ alongside the festival equipment
that we’d ordered. There was a bit of excitement as there were quite a few
boxes to open and check off. Because some of the less popular titles wouldn’t
sell so much, they sent them in a box mixed with others rather than sending whole
complete boxes. But we still had way too much stock than what we’d ordered. At
one point we had more books than beer. I was very much tempted to keep what we’d
got and sneak in some extra sales for ourselves but the t-shirts that I’d
ordered hadn’t arrived and these would also be chargeable to us. After taking
an inventory, I discovered that the warehouse had picked our book order twice
and they hadn’t had any records of sending out the t-shirts to us. I then had
to declare to them what we had received so that they could adjust their stock
accordingly.
Saturday, 27 November 2021
When orders go Wrong
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