Product Description

There’s some great descriptions that the company gives us to help us find their items. We’re supposed to look at the product number rather than the item description to ensure that we’ve found the correct one; but when we get to a shelf with a lot of items or we just can’t see what we’re looking for; a description really helps. Sometimes the descriptions are hilarious. When we use the voice system, Star Wars becomes a set of directions and pyjamas become pies. But sometimes the description is quite random. It could often be a model number rather than a product which doesn’t really help. And when it’s printed off on a ticket; the computer often runs out of characters. If you’re handing the item out, you often need to look up a picture of the item to discover what’s within its packaging. What’s needed is more of a humane description and less of categorising the product as part of a range.