So what can you do when a company’s computer system goes
down? If you haven’t got a backup plan, there’s much you can do. But if you’re
well prepared and have things jotted down that can be updated later, then you might
be able to get away with not using a computer. Sure, you might not get the latest
updates or cancellations, but you’ve got a team of despatch agents to support
you and resolve any issues. You’ll also need your own say-nav or a backup
unless you know the area well. All you’ve got to do then is devise your own
route, hope that everyone’s expecting you and that you can get the job done.
But you’re already half an hour late as you’ve spent a lot of time looking
things up. You’ve also got to somehow record proof that you’re delivered the
item so that it can be accountable if a query arises later.
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