He asked me to pop back in half an hour which I did. He
asked me to pop next door and get him a coffee, giving me the money in advance
(which I did). He then announced that he’s tested it with the battery that he
has, but he believes that it’s the battery which is faulty. He has a few batteries
coming in over the next few days and asks me to pop back at the weekend. I
arrive at the weekend and he gets to work. He decides that it’s not something
that he can fix. Luckily, I don’t receive an invoice for his time, and he even agrees
to sign a letter that I devise stating that the phone is repairable. This entitles
me to an ad hoc refund, which I can use towards a later model. I went out and
bought him a gift card to say thanks, but shops were put into lockdown. I never
got round to delivering it. It’s probably expired. I hope they’re still
trading.
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