I’ve just processed a credit application at work. It’s all gone a bit wrong. I’ve put the sale through without taking any of the customer’s details and I haven’t printed off any of the paperwork either. I’ve just cashed the sale out and the customer has just walked away. They are now expecting the goods to be delivered and they haven’t made any arrangements to pay for them. My boss is expecting the store to be one step closer to completing our weekly target and will be looking for the paperwork for it at the end of the week. And I’m wondering if the customer was a test and that I haven’t answered the questions correctly for an audit. I can reverse the sale and tell my boss that it was a home delivery rather than an application. But I’m still left with a feeling of dread that these questions will come back to haunt me.
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